Welcome to SHAHNKO LTD. These terms and conditions apply to your use of our website and your purchase of jewelry and fashion accessories through the site.
By visiting the website, placing an order, or purchasing our products, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them.
In these terms, “we,” “the Company,” or “SHAHNKO LTD” refers to SHAHNKO LTD; “you” or “customer” refers to the customer visiting the website or purchasing our products.
- Company Information
Company Name:
SHAHNKO LTD
Registered Address:
115 Fencepiece Road, Ilford, England, IG6 2LD
- Products and Product Information
We sell rings, necklaces, bracelets, earrings, pendants, jewelry sets, and other fashion accessories.
We make reasonable efforts to ensure that product descriptions, images, prices, and other information on the website are accurate. However, due to factors such as display screens, browser settings, and product batches, there may be reasonable visual differences between product images and the actual items regarding color, size, or appearance.
Product availability is subject to actual stock levels at the time the order is placed.
- One-off Sales
Our products are sold as one-off purchases. Unless otherwise required by law or in cases where products are defective, do not match their description, or fail to meet applicable statutory consumer rights, a single purchase does not create any obligation for ongoing, subscription-based, or automatically renewing services.
Apart from consumer rights provided by applicable law, we do not offer automatic renewals, recurring deliveries, or continuous purchase arrangements.
Nothing in these terms shall be construed to exclude or limit any statutory rights—such as rights to return, refund, repair, or replacement—to which consumers are entitled by law. Goods purchased by UK consumers must, by law, match their description, be of satisfactory quality, and be fit for purpose.
- Placing an Order and Contract Formation
When you submit an order, you are indicating your wish to purchase the items listed in that order.
After the order is submitted, we will send you an order confirmation. An order confirmation does not necessarily mean that we have accepted the order.
A contract of sale between you and us is formed when we confirm the order and accept your purchase request.
If we are unable to accept an order due to stock unavailability, errors in pricing or product information, payment failure, or other reasonable grounds, we may cancel the order and refund any payments you have made.
5. Prices and Payment
Product prices on the website are those displayed on the checkout page.
Before submitting an order, you can view the product prices, applicable delivery charges, and the total order amount.
We accept the payment methods displayed on the website’s checkout page.
All payments are subject to authorization by the relevant payment service provider. We do not store full credit card numbers or CVV security codes on our servers.
If payment is unsuccessful or declined by the payment service provider, we may be unable to process or dispatch your order.
Where required by applicable law, we will handle taxes and other applicable charges in accordance with relevant legal regulations.
- Delivery
We process orders in accordance with the delivery policy published on the website.
Estimated delivery times are for reference only; actual delivery times may be affected by logistics providers, weather, public holidays, traffic, and other factors beyond our reasonable control.
Please refer to our Shipping Information for details regarding delivery methods, logistics providers, and estimated delivery times.
- Returns, Refunds, and Product Defects
We want our customers to be satisfied with their purchases.
For products that are defective, do not match their description, or fail to meet applicable consumer law requirements, we will provide appropriate remedies—such as refunds, repairs, or replacements—in accordance with applicable law.
For goods purchased online, consumers may also have statutory rights to cancel orders and return items. Specific rights depend on applicable law and the particular circumstances of the order and the goods.
Accordingly, any “final sale” or “no returns/exchanges except for defects” policies on this website are not intended to exclude, limit, or diminish the rights consumers enjoy under the law. The UK government explicitly states that merchants cannot exclude statutory consumer protections regarding faulty goods or goods that do not match their description through contractual terms.
- Intellectual Property
Unless expressly stated otherwise, all content on this website belongs to SHAHNKO LTD or its licensors, including but not limited to:
Website text;
Product images;
Trademarks and brand names;
Logos and graphics;
Page designs;
Website layout;
Product descriptions;
Software and related content.
You may not copy, modify, distribute, sell, republish, commercially exploit, or otherwise use content from this website that is protected by copyright, trademark, or other intellectual property rights without our prior written permission. These terms do not transfer to the customer any intellectual property rights belonging to SHAHNKO LTD or third parties.
- Use of the Website
You agree not to:
use the website in an unlawful manner;
attempt unauthorized access to the website’s systems or servers;
interfere with the proper functioning of the website;
use automated programs to scrape large amounts of website content;
copy or misuse our intellectual property;
upload or transmit malware or other harmful content.
If we reasonably believe that any activity may violate the law, compromise website security, or harm other users, we may take reasonable measures to restrict or suspend the relevant access.
- Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any indirect or consequential losses arising from:
events beyond our reasonable control;
delays caused by logistics companies;
temporary unavailability of the website;
incorrect or incomplete information provided by the customer;
improper use of the product by the customer.
However, these terms do not exclude or limit liability that cannot be excluded or limited by law, including liability for death or personal injury caused by our negligence, or statutory consumer rights regarding defective goods or goods that do not match their description.
Any limitation of liability applies only to the extent permitted by applicable law. Disclaimer or limitation clauses in consumer contracts in the UK must be fair and transparent and must not attempt to exclude statutory consumer protections.
- Force Majeure
We shall not be liable for any delay in the performance of our obligations caused by events beyond our reasonable control.
Such events may include natural disasters, severe weather, fire, transport disruptions, logistics network failures, public health emergencies, government actions, strikes, or other similar events.
We will take reasonable steps to mitigate the impact of such events on orders.
- Dispute Resolution
If you have any issues regarding your order, products, or services, we recommend that you contact us via email first so that we can understand the situation and attempt to resolve the matter directly.
If the dispute cannot be resolved through direct communication, consumers may choose other available dispute resolution methods in accordance with applicable law, including Alternative Dispute Resolution (ADR) channels or legal proceedings in a court of competent jurisdiction.
These terms do not require consumers to waive their statutory right to seek redress in a court of competent jurisdiction. UK government guidance on consumer contracts also indicates that dispute resolution clauses should not unfairly restrict a consumer’s right to seek legal redress.
- Governing Law
These Terms and the contractual relationship between you and SHAHNKO LTD arising from this website or the purchase of products are governed by the laws of England and Wales.
However, if you reside as a consumer in other parts of the UK or in a jurisdiction where applicable law provides additional consumer protection, these Terms do not deprive you of any mandatory consumer protections or other statutory rights to which you are entitled by law.
- Amendments to Terms
We may update these Terms to reflect changes in our business, website functionality, or applicable law.
Updated Terms will be posted on this website, indicating the date of the latest update.
If you continue to use the website after the Terms have been updated, the updated Terms will apply to subsequent website usage and orders to the extent permitted by applicable law.
- Severability
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
- Entire Agreement
These Terms, together with other policies expressly incorporated herein—including the Privacy Policy, Shipping Information, and relevant return policies—constitute the governing terms regarding your use of the website and the purchase of products.
In the event of a conflict between documents, applicable law and the mandatory rights to which consumers are entitled by law shall prevail.
- Contact Us
If you have any questions regarding these Terms, orders, payments, shipping, or products, please contact us.